CRM — Sales & Service
For dealers bringing customers and service into one place.
৳1,00,000one-time setup
৳2,000 / monthCloud & support
- Customer records & sales follow-ups
- Quotations & service tickets
- Customer service history
Your machinery business.One connected system.
From the first enquiry to the next service call. Bring sales, machines, spare parts, and accounts together with MachineOS ERP, built for furniture and woodworking machinery dealers.
Built around the way machinery dealers work.
By AS Technology, a Furniture Skills Academy brand
MachineOSERPDhaka branch
Every opportunity, in view.
From an enquiry to a confirmed order
| Machine / enquiry | Stage |
|---|---|
| CNC routerWorkshop A · quotation requested | Quotation |
| Edge banding machineWorkshop B · follow-up scheduled | Follow-up |
| Panel sawWorkshop C · delivery preparation | Confirmed |
One connected workflowCustomer → quotation → order
Select a module to explore a sample workflow.
From first enquiry to after-sales care.
Keep the customer, the machine, and its history connected at every handover.
Win the order
Track enquiries, quotations, and follow-ups in your CRM.
Deliver the machine
Connect serial-numbered stock to dispatch and delivery.
Stay with the customer
Keep installation, service visits, and parts in the same workflow.
The whole operation. Working together.
A shared workspace for the people who sell, deliver, service, and manage your machines.
Sales & customer relationships
Give every enquiry a clear next step.
CRM & sales
Customer records, quotations, and follow-ups together, from first conversation to confirmed order.
Credit & collections
Track instalments, outstanding balances, and customer credit limits.
Accounts & reporting
Branch-based invoicing, VAT and tax breakdowns, and management reporting in one place.
Machines & movement
Know what you have and where it belongs.
Serialized machine inventory
Follow each machine by its serial number, from warehouse stock to customer delivery.
Spare parts & warehouses
Track parts across warehouses with low-stock alerts to support replenishment.
Logistics & delivery
Keep digital delivery slips connected to the actual serialized units being dispatched.
Service & your team
Keep the work moving after the sale.
Service management
Bring customer requests, machine history, and service tickets into a connected record.
Field technicians
Coordinate technician visits, mobile sign-offs, and the spare parts used on a job.
People & roles
Bring staff roles and performance management together across your operation.
Less chasing files. More clarity at work.
Replace disconnected records with a shared view of your business.
With separate spreadsheetsWith MachineOS ERP
Customer history spread across files
One customer record, from sales to service
Stock checked with calls and manual updates
Machines tracked by serial and warehouse
Service visits and parts recorded separately
Tickets, technicians, and parts connected
A clear plan for your business.
One-time setup. A fixed monthly cloud and support fee. All prices in BDT.
CRM + Inventory
For dealers managing machines, spare parts, and warehouses.
৳1,50,000one-time setup
৳3,000 / monthCloud & support
- Everything in Sales & Service
- Serial-numbered machine inventory
- Spare parts & warehouse tracking
Complete Suite
For a connected operation, with credit, accounts, and management visibility.
৳2,50,000one-time setup
৳5,000 / monthCloud & support
- Everything in CRM + Inventory
- Credit ledger & accounts
- CEO dashboard & detailed reporting
Every plan includes 24/7 support and a custom branded interface.
A few things you may want to know.
Who is MachineOS ERP for?
MachineOS ERP is designed for furniture and woodworking machinery dealers who need to connect customer relationships, machine inventory, spare parts, service, and accounts.
What does the price include?
Each plan has a one-time setup fee and a separate monthly cloud and support fee. All three plans include 24/7 support and a custom branded interface. Discuss your branch structure and specific requirements with the team before choosing a plan.
Can we discuss moving from spreadsheets?
Yes. Bring a sample of your current records to the demo discussion. The team can review your customers, machine serials, stock, and service records to scope the migration work.
What will the demo cover?
The demo discussion can follow your business workflow: an enquiry, quotation, machine allocation, delivery, and service. Share your machinery catalogue and branch structure so the team can focus on what matters to you.
Let’s connect your operation.
Tell us a little about your business. Start a demo conversation around your machinery catalogue, branches, and day-to-day work.
- Your sales-to-service workflow
- Your machines and branch structure
- The right plan for your operation